Your username is your first name, a dot, then your last name.
The short word your agency signed up with. The app remembers it after the first sign in.
Six digits from your password manager. Safari fills this in for you, so there is nothing to read off another device and nothing to memorise. Texted codes are deliberately not used.
This is a live demo with made-up data. No real consumer information is in it.
To walk in:
maria.lopezdemo, all lowercaseYou will come in as a collector with a full working queue under your own name.
Want to see the other seats? Sign out and come back as:
dana.whitmore, a supervisor with monitoring and skip tracevashaun.jones, owner, sees everything including the admin screensharborview.ar, a client who only sees their own accountscurtis.hollis, a collector whose certification has lapsed, so his queue is lockedHow this works in the real product: your agency creates your username, you set a private password at your first sign in, and the six digit code comes from an authenticator saved in your password manager, which your browser fills in for you. Nothing to read off another device, nothing to retype against a clock, and nothing to memorise.